Tips for Businesses Using Twitter

If you are using Twitter to connect to your customers or want to reach new customer then below are a few tips the will  help you use Twitter more effectively.

Follow relevant people - Follow collegues, follow everyone in your industry, follow relevant brands, media and even the competition.

• Don’t use automated services - Churning out Tweets may sounds like a good idea because it will allow you to get on with other things but still give you a Twitter presence but you will come across like a robot.
• Take an interest in others - Don’t just post information about your business/industry, talk to other people on Twitter ask for their advice or even feedback on your product for example.
• Use Twitter to ask customers questions - If you ask they will respond. Use it to gauge how customers feel about your product range  find out what they would like to see for example.
• Give thanks - People are following you for a reason so thank them for doing so, without them you would be Tweeting to an empty room.
• Tweet Often - Don’t just tweet once a month as people will get bored and stop following you, 20 minutes a day is plenty.
• Don’t spam - From under tweeting to over tweeting, sending one every 20 seconds for an hour really won’t win you any friends. Don’t do it.
• Respond to direct messages - Don’t ignore DM’s, people are contacting you for a reason so respond to them, if you don’t you may find you end up losing a new client.

There will be more Twitter tips for businesses soon.Watch out for my new video posts coming soon!

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This entry was posted on Thursday, November 5th, 2009 at 6:18 pm and is filed under Twitter Business, Twitter Training. You can follow any responses to this entry through the RSS 2.0 feed.